What To Look For In A Cloud Host

As in any IT deployment or roll out in your organisation, you should have a plan, and perform your due diligence.

Part of this plan should be to interview a minimum of three Cloud Hosts or Providers, but what should you be looking for?

Here are some tips.

1. Data Location

This is at the top of the list for a reason. The location of where your data is going to be stored is the most crucial element to this whole exercise.

Do you need access to your data if systems go offline? If the answer to that is yes, then look for a Host close by, at least within driving distance, so in the event of a major circumstance you know you can go and physically retrieve your data at any time.

If the answer to the above question is no, then you should at least be aware of where your data is, and make sure it is on home soil. Data stored in Australia is subject to stringent Privacy and Data Protection laws.

Sure it will cost more to host your data in Australia, but we have amongst the highest certified data hosts in the World.

2. Security

Secondly, enquire regarding data security. Not just who has access to your data, but how secure is the Data Centre where your virtual servers are stored.

What are the disaster recovery plans for the Data Centre (DC), what fire and hazard prevention controls are in place? Physically what level of staff and who has access to the Server Floor and Data Halls?

You could also ask the Host for a copy of their Security standards and access lists.

3. Recovery and Disaster Prevention

Further questions to ask revolve around the Recovery of data and what Disaster Prevention and even ask for a copy of their Disaster Recovery Plan. If they are serious about their role as a Cloud Host or Virtual Server Provider then they should have this information readily available for you.

Quiz your potential host on what their Fire Prevention plan is, and how quickly they could get your data back online in the case of a total meltdown.

4. Uptime Certification

As in the earlier days of the internet, Uptime SLA’s were a major selling point for the more professional ISP’s, allowing them to charge a higher fee for a higher Uptime SLA.

Your Cloud Host is no different today.

Even better, ask them what their Uptime Institute Certification level is.

5. Price

Why put price at the bottom of the list you ask?

Well for good reason. If you are serious about a business Cloud deployment, sure price is a consideration, but really, I think this point speaks for itself.

Look for a Host that fits your Budget certainly, but also one that ticks all the above boxes first.


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Public Vs Private Cloud For Small Business

There has been great debate recently over what is best for business, and what business should consider in seeking out its own cloud solution.

At the end of the day, business should engage their own research over 1. Security 2. Price and 3. Infrastructure and locality of data storage.

Business also needs to consider access to applications and what a Cloud Vendor will and will not be prepared to host.

Let’s examine the options in a Public Vs Private Examination.

Public Cloud

Public Cloud is perhaps the most pure type of cloud service today, and is the scenario whereby one accesses a service or services over the internet “as a service”. Meaning there is little control over the performance or attitude of the software being accessed or the hardware or underlying technologies. The most common examples being Internet Banking and Cloud Email services such as Hotmail and Gmail.

Public Cloud is generally shared server space and basically a WYSIWYG cloud service. Public is generally a lower cost alternative to other options. It pays to do your research with Public Clouds to ensure that your 3 checks above, Security, Price and Infrastructure are being met.

Whilst price almost certainly will be a factor, please consider security and infrastructure at the same time.

Private Cloud

For businesses with concerns regarding security and infrastructure (which can also cover location of data storage), a well sought out Private Cloud could be just what the Director ordered.

Private Cloud is just that. Rather than sharing data and services with potentially millions of other businesses, private cloud offers a more personal approach, with data being hosted in a privately selected data centre or provider, such as Reckon Limited’s APS Private Cloud solution.

Private Cloud is the ideal solution for businesses with higher concerns regarding Security and Infrastructure than Pricing alone. This is the only solution for a business with heavy demands or their own software or service requirements, or is it?

Hybrid Cloud

Many businesses may like to adopt a Hybrid Cloud solution. This is a mixture of Public and Private Clouds as detailed above.

In this scenario a business may choose to have its mission critical software hosted in a Private Cloud whilst choosing to run their Email and Office solutions via a Public Cloud such as Google’s Gmail and Google Docs, or Microsoft’s Office 365 solution.

Choose Wisely

Which ever of the above is best is really down to each individual business and their requirements. Through the adoption of a sound and secure Cloud Computing Policy, SMB’s are now able to compete with their larger competitors more easily than ever.┬áIn fact, in most cases, Cloud is just what Small Business has been crying out for.

In recent studies, 71% of small business owners agreed they require technology that enables their staff to work from anywhere, anytime.

It is the opinion of the Author that any SMB that does not adopt at least some cloud technology right now, then put a plan in place to graduate over to either one of the above solutions in two to three years, will cease to be competitive in a Global Cloud landscape.